Privacy Policy

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Remove Digital may collect certain information when you use our services and we may collect additional information automatically about your visit to our website “www.removedigital.com”. This “Privacy Policy” explains how Remove Digital uses the information it may collect. By using our Site and not advising Remove Digital to the contrary, you agree to Remove Digital using the date in the manner set out in this Privacy Policy.

Remove Digital is committed to providing quality services to you. Our Privacy Policy outlines our ongoing obligations to you in respect of how we manage your personal information.

This Privacy Policy is governed by, and is subject to, the Company’s Terms of Business, which are incorporated into this Privacy Policy by reference. The Company reserves the right to modify, revise or update this Privacy Policy at any time by posting the same on this webpage. Such revisions become effective as of date of publication, which date is evidenced by the Effective Date at the bottom of this Privacy Policy. Your continued access and use of our Site signifies your agreement to any revisions made. Should you not agree to the revised Privacy Policy, please discontinue access and use of our Site. The Company encourages you to periodically review this Privacy Policy.

1. Personal Information

 Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable:

1. a)  whether the information or opinion is true or not; and
2. b)  whether the information or opinion is recorded in a material form or not.            
                                (Privacy Act 1988 No. 119, 1988)

These may include, but are not limited to, your name, your e-mail address, contact details and any other information we may need to collect to provide you with our Services or to answer any requests or enquiries you may have. We collect your personal information for the primary purpose of providing our Services to you.

2. Use of Information

Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable:

1. a)  whether the information or opinion is true or not; and
2. b) whether the information or opinion is recorded in a material form or not.            
                                (Privacy Act 1988 No. 119, 1988)

These may include, but are not limited to, identification information such as your name, your e-mail address, postal address, phone numbers, bank and financial details, and any other information we may need to collect to provide you with our Services or to answer any requests or enquiries you may have. We collect your personal information for the primary purpose of providing our Services to you. We may collect your personal information directly over the phone, by email, through our social media, or in person. These are done when you sign up to and use our services, interact with us, either in person or electronically or as otherwise permitted by law.

1. Use of Information

The Information collected via this Site and your use of the Services are used only for the purpose for which they are submitted or for such any secondary purposes that are related to the primary purpose, unless otherwise stated. We will not pass any personal information collected through this Site to any third party for their use without your consent. We also use your information for our legitimate business interests, in order to comply with regulatory obligations and in connection with investigations or claim. It is possible that we will ask for your express consent to use certain types of personal information and where we do so, you may have the right to withdraw that consent.

Remove Digital may utilize or disclose your personal information to keep you informed about our services, upcoming promotions and events, or other relevant opportunities. If you prefer not to receive direct marketing communications, you have the option to opt-out by contacting us using the provided contact details. Even if you choose to opt-out of marketing materials, Remove Digital may still reach out to you regarding our ongoing relationship, such as billing or services you have specifically requested. We assure you that Remove Digital will never send unsolicited marketing communications to individuals whose personal information is part of client lists belonging to other organizations that we handle as part of our business operations.

Remove Digital may share information with third parties that we engage with to facilitate the provision of our services. These third parties may include contractors and service providers responsible for tasks such as data processing, data analysis, customer satisfaction surveys, information technology services and support, website maintenance and development, printing, archiving, mail-outs, and market research.

As an exception, Remove Digital may be required to disclose your personal information to comply with any legal requirements, including any regulatory requirements, in relation to legal proceedings or investigations by government or law enforcement agencies, including but not limited to, criminal investigations, to comply with legal processes served on Remove Digital, protect and defend the rights of Remove Digital and act in urgent circumstances to protect the personal safety of our Clients, our website, or the public. In those circumstances, disclosure will be done immediately and without prior notice.

3. Security of Personal Information

Remove Digital stores your personal information in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. We also ensure that personal information collected is reliable, accurate, complete and current for its intended use. When we no longer need your personal information for the purpose(s) described in this Policy, and we are not required to retain it under relevant accreditation standards or law, we will destroy or permanently de-identify it.

Our employees who have access to personal information are trained in accordance with this policy and are fully advised that compliance with the Australian Privacy Principles in the Privacy Act of 1988 and any other relevant and applicable regulations, together with this policy. Any failure to do so will result in disciplinary action, up to and including termination of their services and employment.

will not occur. Should an event do occur, We will comply with any legal requirements as set out in the Privacy Act of 1988 or any other applicable legislation.

Remove Digital takes the protection of your personal information seriously and take all reasonable steps to ensure the information that we collect, use, and disclose is accurate, secure and protected from misuse and loss and from unauthorised access, modification or disclosure.

If we become aware that unauthorised access or disclosure of your information has occurred and there is a likely risk of serious harm associated with that, you will be notified of this breach along with the relevant authorities.

4. Other User Information Collected

Cookies

Cookies

A “cookie” is a small text file that is placed on your device by websites you visit. Some of the cookies we use are strictly necessary to operate our site. Others relate to the site’s performance and functionality and to your preferences.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Visit Google privacy policy for information about how Google uses data and you can go to Google Analytics to find out more, including how to opt out. You can generally opt out of the use of cookies by changing your browser settings. For more information about cookies, visit http://www.aboutcookies.org.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Your Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Access to Your Information

Any personal information you have submitted and We have collected is accessible to you. If you wish to access your personal information, please email us at [email protected]

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website; https://www.oaic.gov.au/.

Contact Us

If you have any questions or suggestions about our Privacy Policy or you would like further information, please contact us at:

Global Head Office - Level 5, 265 Castlereagh St

                                  Sydney 2000 Australia

Phone: + 1 (831) 292 - 3700

Phone: +61 1300 817 781

Email: [email protected]

This policy was last updated on 9^th October 2023.